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 info@ipswichinn.com
(978) 312-9061

Ipswich Inn Policies

Please read through our policies before making a reservation.

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Deposit

For stays of any length, a deposit of 50% of the total charges is due at the time of booking. Payment can be made via Visa, MasterCard, American Express, Diners Club, or Discover. We will send confirmation of your reservation upon receipt of your deposit.

Cancellation Policy

For any reservation cancellation (excluding bookings made on a non-refundable rate), we must receive 72 hours notice prior to your confirmed arrival in order to receive your deposit back less a $25 cancellation fee. If any cancellation is made within 72 hours of your stay, regardless of the reason, your deposit will be non-refundable (though you are always welcome to send a friend or family member in your place).

Any change-of-dates request (including shortening a reservation) must be made 72 hours prior to your confirmed arrival and is subject to availability and minimum stay restrictions. Within 72 hours prior to arrival, deposits are non-refundable and no changes can be made to the reservation. After check-in, a shortened stay will remain charged in full per the original reservation.

For group room blocks of four rooms or more, please refer to the group contract for the applicable cancellation policy.

Check-In/Check-Out Times

Check-in is available after 4 pm, and check-out is at 11 am.

Minimum Booking Age

Guests must be 21 years of age or older to book.

Pets & Service Animals

We are happy to offer 2 dog-friendly apartments at The Inn! Dogs are the only pets allowed and we can only accommodate dogs under 70 lbs. with a maximum of 2 allowed per unit. A pet fee of $50 per dog per night will be added to your room charges. Additional dog policy details:

- Please add a note in the “Notes” section at checkout letting us know the quantity and size your dog(s).
- While we love our pets, not all of our guests feel the same way. For this reason, pets are never permitted in the main house —they are permitted only in our exterior common areas, and only while on leash.
- Pets must never be left in the apartment unattended.
- If unregistered dogs are discovered in rooms, or if a pet causes stains or damage to a pet-friendly guest room, a charge of $250.00 per night will be added to the guest's credit card on file.


HouseKeeping

We do not offer housekeeping service of the rooms during stays. Should you be in need of anything specific during your stay with us, please feel welcome to text or let one of our Guest Experience team members know.

Alcohol Policy

Guests must be 21 years of age or older to consume alcohol. As our common spaces are used by all guests, we ask everyone to drink responsibly and be considerate of others around them.

The Ipswich Inn is Non-Smoking

All spaces are 100% smoke, vape, and flame-free. A $250 cleaning surcharge will be imposed on any room where guests have burned candles, smoked (including e-cigarettes), or vaped in their room or anywhere on property.

Firearms Policy

At our hotels, we prioritize the safety and comfort of our guests and staff. To ensure everyone's well-being, we have a policy regarding firearms on our premises. We understand that guests may have valid reasons for possessing firearms, so our policy aims to balance safety and respect for legal rights. For the safety of all, we do not permit the open carry of firearms on our property, regardless of local laws.

While we respect the rights of guests who are legally allowed to have firearms, we require them to follow specific guidelines:
- Firearms must be securely stored in a locked, hard-sided container provided by the guest while on our property.
- When not in use, firearms should be safely stored in the guest's room or vehicle.
- Failure to comply may result in being asked to leave the hotel.
- This policy applies to all guests, except for on-duty law enforcement and military personnel. 

Thank you for your cooperation.  We're here to ensure a safe and enjoyable stay for everyone.

Guest Responsibility

While accidents do happen, guests will be financially responsible for damages due to gross negligence.

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